Cancellations of confirmed bookings:
– If you cancel up to 3 days (73 hours or more) in advance of your scheduled departure, there is a free cancellation, and a 100 percent refund is being processed back to the original form of payment (card or Paypal).
– If you cancel less than 3 days (72 hours or less) of the scheduled departure or for a NON-SHOW there is a 100 percent cancellation fee, your booking is non-refundable for all participants involved.
– The above cancellation policy applies to all occasions and services sold on this website, with no exceptions.
In addition, no changes / reschedules are possible 72 hours or less prior to your scheduled departure.
For your convenience and to avoid any confusion, please make sure your traveling plans/travel arrangements are in accordance with the tour you have booked.
For travelers coming on a cruise ship, in case the specific cruise ship of the travelers is unable to dock due to weather conditions or whatever reason, there is a free cancellation of the tour, no charges will apply and a full refund shall be provided immediately to the credit card or Paypal account attached with the booking.
Cancellation charges will not apply in case the tour/activity/service is canceled by the operator.
The operator reserves the right to cancel a tour/service due to unforeseen weather conditions or unexpected restrictions from the authorities/circumstances beyond control where a full refund will be provided to the credit card or Paypal attached to the booking.
Travel Insurance:
We highly recommend personal travel insurance before taking this trip which may cover your travels/tours for any unforeseen event such as illness or travel delays beyond your control.
Please note that 72 hours or less prior to the scheduled departure or for NON-SHOWS, your booking s non-refundable whereas travel insurance may cover issues of illness, and travel delays that could cause you to cancel/miss your departure and practically lose a part or all your money for the services you have purchased, due to the cancellation policy which is attached to your booking and implied by the operator of your trip.
Please do consider purchasing travel insurance that will be able to refund you in full in the above unlikely scenarios.