Who we are
Our website address is: www.santorinian-collection.com
Your privacy is important to us. We value your trust and are committed to protecting and safeguarding any personal information you give us.
- The company complies with the GDPR, applies, monitors and conforms to Applicable Data Protection Law.
- The company applies Information Security policy rules and takes the necessary measures to ensure at all times the preservation of your personal data.
- The company only collects personal data that is necessary in order to manage your reservation, and which is necessary to achieve the execution of the contract between us (name…).
- Your personal information will be stored in the company’s records for as many days as required by the contract you have signed with us. As soon as your reservation is over and your financial obligations are fulfilled, your personal data will be deleted.
Generally speaking, you may visit the site while remaining anonymous and not revealing any personal information.
Our websites automatically log your IP address and domain name, and non-personal information such as the type of web browser you use, to help us administer the sites and to compile statistics such as the number of visitors.
Our websites use cookies to identify you over multiple visits to the site, for example to remember your country and provide country-specific content. Cookies are optional, and you can block or delete them. However, some parts of our websites (e.g. chat pages) will not work without cookies.
It is not possible for a cookie stored by us to be read by any other company’s website, nor can a cookie read information from your computer that you have not already provided us with.
We will collect the following personal information from you:
Certain information required to register with the Site including first and last name, your address and date of birth together with some basic security information; Details of any bookings you make through the Site (either through us or through third parties who use the Site as a booking platform);
Terms & Conditions:
Each tour participant is individually responsible for arriving at the departure point on time.
Failing to be present at your pickup location at the advised meeting point location & time without any prior notice, may lead to missing your complimentary pickup transfer for your booking and you may have to arrive at the location(s) by your own means of transportation (i.e. taxi-transfer).
In the above case, the company will bring no responsibility for additional transportation charges that may apply from third parties (i.e. taxi-transfer) and/or for missing parts of the experience from the participants.
In case you fail to arrive on time at your meeting point location without prior notice please note that the tour is considered a NON-SHOW where cancellation charges will automatically apply as per our cancellation policy for NON-SHOWS.
For your convenience, you are kindly requested to arrive at the advised meeting point location 5 minutes prior to your departure.
For any last-minute assistance and inquiries, you may call us at (+30) 6977127960 or contact us via email
Wine Tours Time-Table:
The wine tour operator reserves the right to alter/shift the time frame of the tour and switch the locations/wineries/venues with alternate than the ones advertised, by keeping the exact same offerings as advertised, due to unforeseen circumstances, weather conditions, and slots/tables available at the tasting rooms of the wineries or venues visited. Your tour might start a little later or prior to the time advertised online and the venues might differ from the original itinerary in a continuous effort to provide the best possible service and to secure a smoother experience for all of our guests. Thank you for understanding.
In addition, infants, babies, and minors under 17 are not allowed to participate in our small-group(shared) wine tours due to the nature of the event (alcohol consumption).
Guests failing to do so will be refused boarding on our wine tours by the staff of the tours. No refund shall be given in the above case and the tour will automatically be considered a no-show, where 100% cancellation charges will apply as per our cancellation policy.
Disclaimer of Liability:
Personal Travel insurance is not included in any of the services sold on this website.
Each participant is recommended to have their own personal or travel insurance, for their own convenience.
Our services and vehicles such as cars, minivans, coaches, boats/yachts, and helicopters involved are insured with liability insurance in case of an accident.
By participating in any of the services offered on this website you fully understand and agree that “Santorinian Collection”, the tour operator of all services sold on this website, will bring no liability or responsibility for the loss of items or personal belongings. Each individual and every participant in any of the activities offered on this website is individually responsible for the attention of his personal belongings, as per the above conditions.
“Santorinian Collection” is a registered trademark travel company and a registered Greek tour operator, that fully complies with legal, financial, and insurance requirements under Greek law and regional travel agency requirements.
Contacts:
“Santorinian Collection”
Private Tours & Experiences
Pyrgos Kallistis
84701 Santorini, Greece
Email:
GMTO ORN (MHTE): 1167E70001016501
Tel: (+30) 6977127960
WhatsApp: (+30) 6977127960
Please have your booking/order number in hand for inquiries related to your booking.